Your POS Has Ears.
Stop Clicking, Start Commanding.
The first voice-controlled AI Agent that sees your screen and drives Microsoft Dynamics 365 Commerce for you.
Say "find customer Karen Berg" and the agent finds her. Say "show me her purchase history" and it fetches her orders directly from Commerce. No menu navigation. Instant results.
Unlike chatbots that just answer questions, an AI agent can actually do things like search data, update tasks, and execute workflows on your behalf.
See the Difference
Same task. One takes 30+ seconds of clicking. The other takes 2 seconds of talking.
Finding Karen Berg's shoe size: manual navigation vs. voice command
Purpose-Built AI Agents
Specialized agents for every role in your Microsoft Dynamics 365 Commerce environment.
Commerce HQ Agent
For Finance & Operations • Commerce Headquarters
- Workforce management and hiring
- Order management and fulfillment
- Inventory queries across locations
- Product and assortment management
- Reporting and analytics
"Hire a new cashier for the downtown store starting next Monday"
Store Commerce Agent
For POS terminals • Store Commerce App • Cloud POS
- Customer lookup and purchase history
- Product search and inventory checks
- Clienteling and client book management
- Task management and checklists
- Voice-controlled transactions
- Real-time training and support
"Find customer Karen Berg and show me her wish list"
Why Microsoft Dynamics 365 Teams Choose Amicis Commerce Agents
Voice-First POS Control
Say what you want done and the agent does it. Search products, look up customers, check inventory, manage tasks using natural conversation instead of menu navigation.
Manage All Stores From Anywhere
See every POS terminal across your organization in one dashboard. Send commands remotely. No VPN, no remote desktop sessions, no waiting for someone to walk to the register.
Works With Your Existing Setup
No POS extensions. No code changes. No developer involvement. The agent connects to your existing Store Commerce installation in minutes and starts working immediately.
40+ Commerce API Actions
Deep integration with Commerce Retail Server APIs. Product search, customer lookup, purchase history, wish lists, task management, client books are all accessible through voice or chat.
Instant Training & Support
New employees ask the agent instead of interrupting managers. It sees the current screen, understands the context, and guides them through complex tasks.
Conversation History & Insights
See every question your staff asks the AI. Identify training gaps. Track what's happening across stores. Full audit trail for compliance without the paperwork.
No Code Changes Required
The agent connects to your existing Microsoft Dynamics 365 Commerce installation without modifications.
Install the Agent
Download and run the installer on your POS terminal. Takes less than 5 minutes.
Connect to Store Commerce
The agent automatically connects to your running POS with no Commerce extensions needed.
Start Talking
Say what you want done. The agent sees your screen, understands the context, and takes action.
This Isn't Just a Chatbot
Most AI tools just answer questions. This agent actually does things.
Real Problems, Real Solutions
See how voice commands can optimize your operations.
The 8-Click Problem
Looking up a customer's purchase history used to mean: navigate to customers, search, select, click history tab, wait, scroll. That's 8+ clicks and 30+ seconds every time. The agent fetches it directly from Commerce APIs.
New Employee Training
New hires constantly interrupt managers with 'how do I...?' questions. Training takes weeks. Mistakes are common.
Personal Client Relationships
Great associates remember their customers. But juggling client books, preferences, and follow-ups while serving the line? Nearly impossible.
Store Task Management
Checklists get lost. Tasks slip through the cracks during busy shifts. Managers only find out when it's too late.
Product Discovery
Customer asks 'do you have this in blue?' Associate stops everything to search the catalog. Customer waits. Line grows.
Self-Correcting Issues
After an update, cryptic error appears. Associate reports it. Manager calls IT. IT opens a ticket. Days later they find a missing HQ configuration.
Ready to fire up Amicis Commerce Agents in your environment?
See how voice commands and intelligent automation can transform operations, from the store floor to headquarters. No code changes required. Start with one agent and scale from there.
Start Free TodayBuilt by Microsoft Dynamics 365 Experts
Amicis Solutions is a Microsoft Cloud Partner with 15+ years specializing in Microsoft Dynamics 365 for Retail, Restaurants, Convenience, and Hospitality. We've implemented Store Commerce for customers all around the world, and built this agent to solve the problems we see every day.